BEGE 104 is a course code for a foundation course in English offered by Indira Gandhi National Open University (IGNOU). Please note that information might have changed, and it’s advisable to check the official IGNOU website or contact the university directly for the most up-to-date information.
Join Our WhatsApp ChannelHere are some general details about BEGE 104:
- Course Title: BEGE 104: English for Business Communication
- Credits: 8
- Objective: The course is designed to develop the business communication skills of students in English. It covers various aspects of communication relevant to the business context.
The course typically focuses on improving written and oral communication skills, with an emphasis on business-related scenarios. It may cover topics such as business correspondence, report writing, and effective communication strategies in the professional world.
Please note that specific course content, assignments, and examinations may vary, so it’s recommended to refer to the official course guide provided by IGNOU for detailed and current information on BEGE 104.
| University | IGNOU (Indira Gandhi National Open University) |
| Title | English for Business Communication |
| Language(s) | English |
| Code | BEGE-104 |
| Subject | English |
| Degree(s) | BA |
| Course Generic | Electives (GE) |
| Assignment Question Paper | Click Here |
BEGE 104 Questions And Answers (Solved)
Q1) 1. Read the passage carefully and answer the questions given below it.
Ans.
a). When emotions intrude into the negotiation process, it creates a situation where personal differences become entangled with the objective issues being discussed. People’s strong emotions can cloud their judgment and lead to a more contentious negotiation atmosphere.
b). Instead of stating what they truly desire, people often present their positions or stated positions during negotiations. These positions may not necessarily reflect their underlying interests. They may be reluctant to reveal their true interests for fear of vulnerability or strategic reasons.
c). Negotiators need to have a fixed “time-alone” period to think up a wide range of possible solutions without the pressure of immediate opposition. This allows them to be more creative and consider various options that could lead to mutually beneficial agreements.
d). It often becomes necessary to consult a specialist in the negotiation process when both sides have conflicting interests and cannot reach an agreement on their own. These specialists could be objective third-party mediators, experts in a relevant field, or legal professionals who can provide an independent standard or reference point for the parties to consider.
e). Title suggestion: “Principled Negotiations: Efficient and Amicable Conflict Resolution”
f).
i). True: The passage mentions that human beings have strong emotions, which can complicate matters in negotiation and lead to personal differences becoming involved in the process.
ii). False: The writer describes negotiation as a method explicitly designed to produce good results efficiently and amicably, but not specifically as creativity under pressure.
iii). True: The passage suggests that negotiators can use independent standards, such as market value expert opinion or law, as reference points to avoid giving in to each other.
iv). False: The passage advises against stubbornly holding onto positions and instead advocates for considering fair, independent standards to reach agreements.
v). True: The passage highlights that negotiating positions often hide the real needs or underlying interests of the parties involved, making it hard to identify what they truly want.
g). i. When discussing sensitive topics, emotions often get mixed up with the logical arguments.
ii. In a negotiation, sticking to a fixed position without considering alternatives can hinder reaching a resolution.
iii. During the brainstorming session, we need to think up innovative ideas to solve this complex problem.
iv. Despite facing strong opposition, she refused to give in to their demands and stood her ground.
v. The mediator’s role is to bring them together and find common ground for both parties to reach a compromise.
Q2). In the following memo, the linking words and phrases are missed. Choose the most appropriate word or phrase from the ones given.
Ans.
A). The most appropriate linking words and phrases for each blank are:
i. b) while
ii. c), namely
iii. c) because
iv. a) also
v. b) in contrast
B)
Dear Mr. Sareen,
We would be grateful if you could kindly explain the delay in the shipment expected on May 1st. If possible, you may call us at the above number to save time. Otherwise, it would be highly appreciated if you could reply as soon as possible.
Yours sincerely,
Ashish Khetan
Q3) The “Adventure Club” in your college is planning to go on a trekking expedition to Manali. As secretary of the club, prepare a notice for the college notice board, giving the necessary information in about 100 words.
Ans.
Notice
🏔️ Adventure Club Trekking Expedition to Manali 🏔️
Date: 15 November 2023
Attention all thrill-seekers and nature enthusiasts!
The Adventure Club is excited to announce a thrilling trekking expedition to Manali! Experience the majestic beauty of the Himalayas, lush landscapes, and the thrill of adventure in the company of like-minded individuals.
Departure: November 23, 0900 hrs
Return: November 23, 1200 hrs
Estimated Cost: Rs. 2000/-
Limited spots are available! To secure your spot, register at the Adventure Club Office by PM 17 on November 23.
For more information, attend the briefing session on November 16 at 0930 hrs. in the Central Briefing Room.
Get ready for an unforgettable journey! Join us for an incredible trekking experience in Manali!
Secretary,
Adventure Club
Q4) Write short notes on any two of the following:
Ans. I). Features of a Business Proposal:
A business proposal is a formal document submitted to potential clients, partners, or investors, outlining a specific product, service, or project. Its main purpose is to persuade the recipient to consider the proposal and take the desired action. Key features of a business proposal include:
1. Executive Summary: A concise overview of the proposal, highlighting its main points and benefits.
2. Problem Statement: Identifying the problem or need the proposal aims to address.
3. Solution: Presenting the proposed solution in detail, explaining how it will meet the recipient’s requirements.
4. Scope and Deliverables: Clearly defining the scope of work and the expected outcomes.
5. Budget and Pricing: Providing a breakdown of costs and pricing for the proposed solution.
6. Timeline: Outlining the project timeline and milestones.
7. Credentials and Experience: Demonstrating the company’s qualifications and expertise.
8. Call to Action: Encouraging the recipient to take the next steps or make a decision.
iii) Guidelines for Writing E-mails:
Email is a widely used form of communication in the business world. Writing effective emails is essential to convey information clearly and professionally. Some guidelines for writing emails include:
1. Clear and Concise Subject Line: Use a subject line that summarizes the content of the email and grabs the recipient’s attention.
2. Formal Tone and Politeness: Maintain a professional and courteous tone throughout the email.
3. Organized Structure: Use short paragraphs and bullet points to make the email easy to read and understand.
4. Grammar and Spelling: Double-check for grammar and spelling errors before sending the email.
5. Use of Proper Salutation: Address the recipient with an appropriate salutation (e.g., Dear Mr./Ms. Last Name).
6. Brief Introduction: Provide a brief introduction of yourself if the recipient may not know you well.
7. Clarity of Purpose: Clearly state the purpose of the email and what action, if any, you expect from the recipient.
8. Attachments: If attaching files, mention them in the email and ensure they are relevant to the content.
9. Professional Closing : End the email with a professional closing (e.g., Sincerely, Best regards) and include your name and contact information.
10. Proofreading: Review the email before sending it to avoid errors or miscommunications.
Remember that effective email communication can enhance professional relationships and facilitate business interactions.
Don’t Forget to prepare BEGE 103 IGNOU Solved Assignment 2023-24 Free
Q5. Fill the gaps using each of the following items once only:
Ans.
(A)Here is the completed text with the gaps filled in:
Please send the shipment as arranged. We would (a) also be grateful for your help in extending our product range. Kindly send a/an (b) additional set of brochures on your latest series. If possible c) besides the brochures, we shall require an (d) further copy of the current price list, (e) as well as details of the updated specification.
(B) Here are the opening lines of five letters complying with the requests:
i. Thank you for your interest in our products. We would be happy to send you our current catalogue.
ii. Thank you for your inquiry. We will gladly send you our price list and prospectus.
iii. Thank you for your order. We will do our best to send the parcel as soon as possible.
iv. Thank you for your interest in our services. We will be happy to send you the brochure.
v. Thank you for considering our courses. We will send you the details of our offerings shortly.
Q6. (A)Rewrite the sentences with the form of adjectives given in brackets without changing their meaning. One is done for you:
Ans. (A) i. The new Global tower in Mumbai is the tallest residential building.
ii. Deepika is taller than Rekha.
iii. He is a handsome man in the room.
iv. The stream we left behind is clearer than this one.
v. Nandita Som is the most charismatic college president.
vi. Of all the men, he is the strong one.
(B) i. Could I possibly use your cell phone, please?
ii. Would you mind lending me your pen, please?
iii. I was wondering if it would be alright to leave early today.
iv. May I have some more coffee, please?
v. I hope you don’t mind, but I am going to turn off the TV.
Q7. Write a dialogue on any one of the following.
Ans. Dialogue: You’re waiting on a platform at the station for your train. An old lady who is also waiting says, ‘It’s a nice day, isn’t it?’
You: Yes, it is! The weather is quite pleasant today.
Old Lady: Indeed, it’s a relief from the scorching heat we had last week.
You: Absolutely, I was almost melting in that heat. By the way, are you traveling far?
Old Lady: Oh, just a short trip to visit my grandchildren. How about you?
You: I’m heading to visit some relatives in the neighbouring town. It’s always nice to take a break and spend time with loved ones.
Old Lady: That’s lovely. Family time is precious. So, have you been using the trains often?
You: Yes, I find trains convenient for short trips like this. They’re usually punctual, and the journey is quite comfortable.
Old Lady: I completely agree. I’ve been using trains for years, and they have always been reliable.
You: It’s nice to have a reliable mode of transportation. By the way, do you travel often to see your grandchildren?
Old Lady: Whenever I get the chance, I visit them. They are my joy and keep me young at heart.
You: That’s wonderful! Grandchildren have a magical way of bringing joy to our lives.
Old Lady: Indeed, they do. Well, I hope you have a pleasant journey visiting your relatives.
You: Thank you. Same to you. It was lovely chatting with you.
Old Lady: Likewise, dear. Take care, and have a great trip!
You: You too! Goodbye!
[The train arrives, and you both board the train, bidding farewell to each other].Q8) a. Complete these words or expressions, using the words below.
Ans.
- ………In………. Put contribution
ii. ……Down…………. Load to transfer files from one computer to another
iii. ……Up……. Dated modernized, brought up to date
iv. …Over……… heads day to day costs of running a business
v. Wind ……Up…………. To liquidate or close a company, or division
b. complete the following sentences.
Ans.
i. If you do not sleep early, you will feel tired and groggy in the morning.
ii. If you meet the principal, please convey my regards to him/her.
iii. If it rains, remember to take an umbrella or raincoat with you.
iv. If you leave now, you might catch the last bus home.
v. If you do not exercise, your fitness and overall health may decline over time.
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